Terms & Conditions

ITEM AVAILABILITY Prices are subject to change without notice. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we are able to process the order, we shall notify you as soon as possible (via email) and you will not be charged for the out of stock item. You then have a choice to apply it as DUMB CREDIT, exchange for another item or receive a full refund. This is the only time we offer a refund. All styles can be reproduced, not necessarily same fabric or print. New swatch samples can be emailed to you to choose from. When placing your order, please provide an email address in order to best facilitate timely communication.

PRODUCT DESCRIPTION We attempt to be as accurate as possible with all product descriptions, photos, prices, colors etc. As most products are one or two of a kind, cataloguing and creating images for each piece is quite the feat of engineering. Please excuse user error.

Occasionally there may be information on the site that contains typographical errors or inaccuracies. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions, also to change or update information or cancel orders without prior notice (including after you submit your order).

SHIPPING

PRODUCT SHIPPING & HANDLING PRICE
Hats / boas / bandeaux / hoods / halters / tanks / hot pants / $6.50
Faux fur Jackets/ Jackets / faux fur vests / bulkier items $9.50
Shirts / dresses / pants / tunics / jumpsuits / shirts / sweaters / leg cuffs $7
Wrist cuffs / dumb dogs / gift certificates (with insurance) $4.50

We include shipping & handling in all prices. For your reference, here are the estimated costs of each piece. Prices include all shipping materials, boxes, envelopes, tape etc + shipping. This will be the deduction you can expect if you return / exchange an item. DumbClothing is NOT responsible for shipping costs on exchanges / returns.

All shipping is included in the price if in USA. If you are ordering internationally, please scroll down to bottom for more detailed information. Please be sure to include a current email address and phone number to expedite orders. Please remember to allow 10 working days + delivery time for your order.
We ask that you always inspect your package for damage before signing for the delivery. If the package is damaged but your product looks unaffected, make a note of the damage on all delivery receipts before signing. If the package is damaged to an extent the merchandise may be damaged, please refuse delivery.

RETURN POLICY We stand behind all of the products we sell. If you are unhappy with merchandise you have received, please return it in its original condition along with a copy of your receipt within 30 days of original purchase. . We will NOT accept any returns after 30 days. We will only consider exchanges on returned garments that have not been damaged, soiled, washed or worn - and that reach us in the same condition as you received them. NO refunds will be issued, exchange only.
Shipping and Handling charges will be deducted from your exchange amount. As shipping is included in the price - please refer to the shipping price chart below for anticipated deductions. These prices reflect the ‘estimated’ cost of shipping supplies and shipping. DumbClothing is NOT responsible for shipping charges for returns/ exchanges / sales.
Before you purchase any item, please familiarize yourself with the DUMB sizing chart and measurements pages to ensure a perfect fit. All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.

SPECIAL ORDERS Once special orders are taken, there is no cancelling and they are not returnable. Items which are special orders are clearly noted as such. Please be thorough with your order.

CREDIT Credit is valid for one year from date of issue. Thereafter, unused credit is forfeited.

GIFT CERTIFICATES When purchasing a gift certificate please supply your full name, address and email (also that of the recipient), so we can verify the certificate when redeemed.

CHARGES When paying with your PayPal account, transactions are charged at the time the goods are ordered - when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not dispatched will be refunded to the original method of payment. You will be notified via email. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

INTERNATIONAL SHIPPING will be available shortly. The product prices include only US postage. As postal rates vary so much from each country we cannot offer a flat rate. Overseas shipping rates can be $20 and up depending on the weight of the package. You will be informed of the shipping cost via email. The order will not be processed without your approval of the charges. Please allow up to 3 weeks for international orders. Shipping outside the USA may be subject to charges, duties, tariffs or taxes which are the full responsibility of the customer.






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